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If this doesn't help, or if other non-RG services are affected then please raise a support ticket.Download VPN Gate for Windows. Once added, please navigate to again to activate the license. If that is the case though then you will need to apply the rule below: (changes to these rules are not audited so it isn't possible to tell which app added it). This is a rule that likely would have been added by another app. What you may see is "::" as a rule after running the above command. However, if the default is changed or if there is at least one rule then it may be necessary to add an extra one. If there are no rules, then by default all services are on the AllowList. This first command shows if any rules are defined: Please open an administrative command prompt and try the following commands: This error message could mean a firewall rule may be preventing the local use of HTTP. You may also be getting an error message that the Redgate Client Service won't start that's unrelated to an installation. Raise a support ticket and send over the screenshot, the Event Viewer errors, and the full service log files from C:\ProgramData\Red Gate\Shared Client\Log.Check Event Viewer > Windows log > Application for any related errors.Should that fail, run 'netsh http show iplisten' from a command prompt running as administrator and take a screenshot of what is listed (see below).Delete any file in C:\Program Files (x86)\Common Files\Red Gate\Shared Client that looks like ".rgupdate_bad_xxxx", and then try running the installer again.If the service fails to stop, manually stop the process by opening Task Manager > Details > sort by Name > locate > right-click on it and choose End task. If the Redgate Client service already exists, right-click on the service and choose Stop. If you experience one of these errors, please try the following troubleshooting steps: Verify that you have sufficient privileges to stop system services. 'Redgate Client' (RedGateClient) failed to Stop. Verify that you have sufficient privileges to start system services. 'Redgate Client' (RedGateClient) failed to start. In some cases, a Redgate tool may fail because the Redgate Client Service can't be installed or updated. In the first instance ensure you're on the latest version of the RCS, you can find the installer at the bottom of this page. Our tools will use the service in order to validate your licenses. The Redgate Client Service is a Windows Service that is installed along with any Redgate client tool.
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